Exchange Speech Assistant

Inhalt

Updated 2017-04-02

As an Exchange administrator you normally perform tasks by executing PowerShell scripts. Some of these scripts are executed automatically, some are run manually as these scripts require more attention.

Think about a completely different approach. Have you ever thought about administrating Exchange Server or your Exchange Online instance using your voice?

Thanks to Alexa skills we can do something like

“Alexa, ask Exchange Assistant to create a new mailbox for John Doe”

“Alexa, is the CEO's mailbox in good shape?”

Or run something more complicated

“Alexa, start Exchange to setup 5 new Exchange servers, please”

Sounds like magic, right?

Solution

As a solution we use the following technologies:

Alexa custom skills extension for Exchange
Azure subscription supporting
- Azure Web API
- Azure Automation
Azure Hybrid Runbook Worker

The Azure Hybrid Runbook Worker enables you to execute PowerShell runbooks in your local infrastructure to manage local ressources.

How does it work

The solution consists of a Visual Studio Solution acting as an Alexa skill endpoint. The configured intents connect to your Azure Automation webhooks and trigger the execution of preconfigured PowerShell automation runbooks.

These runbooks can either run againt Azure resources or against your local infrastructure. Automation of your local infrastructure requires the setup of the Azure Hybrid Runbook Worker components.

The following diagram illustrates the functionality.

Requirements

You need to have an Amazon Alexa device
You need to have an Amazon Alexa Developer account
You need to have an active Microsoft Azure subscription
You need to deploy the Hybrid Runbook Worker component in your local infrastructure, if you want to automate your local infrastrucute

Preparation

The solution utilizes the Azure4Alexa and AlexaSkillsSet.NET projects available on Github. Currently the approach requires some manual steps and Visual Studio knowledge, as you want to deploy your own Alexa custom application. This is primarily driven due to security demands. The Hybrid Runbook Worker can access your local infrastructure. So you went to be in charge of the credentials used to access your infrastructure.

Clone the Visual Studio solution from Github (https://github.com/Apoc70/ExchangeSpeechAssistant)
Follow the description provided here to setup your personal Alexa developer account and to get your Azure trial subscription to host the application
Publish the Visual Studio solution as an intital endpoint to setup your Alexa custom skill
This results in a simple web page demonstrating the new Azure Web App
Modify the AlexaConstants.cs to use your Application Id
Re-Publish the Visual Studio solution with your custom Application Id
Prepare your local infrastructure for the use with Hybrid Runbook Worker
1. Installing Hybrid Runbook Worker
2. Create a Runbook Automation Account
3. Create a runbook for whatever action you want to execute